Louis

11 Jan 2018

With the proliferation of taxi businesses, it has become quite a challenge for companies to retain their customers. A recent study showed that among the reasons why businesses lose their customers, unresolved complaints and poor company attitude take the top two spots. In fact, these two reasons amount to 82% of the respondents who participated […]

Louis

03 Jan 2018

On the 14th and 15th of March, the Bengaluru city will witness the biggest event “Connected Vehicles 2018” at Park Plaza. The conference accompanied by the exhibition is a joint initiative of Telematics Wire and Centre of Excellence to explore the connected automotive ecosystem. The event aims to inspire more contributions to the automotive industry […]

Arun Kumar

29 Dec 2017

Being one of the top ten emerging markets of the future, Nigeria is a country brimming with opportunities. Its rapidly increasing economy has made it an epicentre for countless lucrative prospects for individuals. With a population of 186 million and counting, the obvious dilemma is about commuting from one place to another. Owing to such […]

Arun Kumar

20 Dec 2017

The taxi companies see immense possibilities for ride sharing in British Columbia. Considering the consumer demands, the NDP government has announced that it will bring ride-hailing companies such as Uber and Lyft to B.C., but only after reviewing the current policies and devising a new report. The idea has been to allow the services by […]

Arun Kumar

15 Dec 2017

Considering the strong growth potential for taxi business in India, the popular cab aggregators like Ola and Uber are targeting the Indian market to uphold their businesses. The opportunities in India are obvious as we witness the battle between Ola and Uber to grab the Indian market. India is characterised by a strong demand due […]

Louis

08 Dec 2017

Complaint management refers to the timely acknowledgment and resolution of the concerns of customers. In efficiently managing your taxi business, complaint management plays a very crucial role which includes being responsive to customer comments so as to prevent future complaints. It may seem to be a time-consuming process but responding to every single complaint is […]

Arun Kumar

30 Nov 2017

Though the traditional taxi companies were in a conflict with the giant taxi service providers like Uber and Lyft for their revolutionary approach to taxi industry, they have smartly converted the situation to their benefit. The traditional method of taxi hiring has been ineffectual in terms of the availability of taxis, convenience and ease of […]