Arun Kumar

08 Dec 2017

Complaint management refers to the timely acknowledgment and resolution of the concerns of customers. In efficiently managing your taxi business, complaint management plays a very crucial role which includes being responsive to customer comments so as to prevent future complaints. It may seem to be a time-consuming process but responding to every single complaint is worth the effort.

Arun Kumar

22 Nov 2017

With the emergence of the online taxi booking business, the traditional taxi businesses are having a tough time surviving the storm. The likes of Uber, Lyft and Ola are an exemplary example of how taxi dispatch software makes a difference in managing a taxi business in the modern world.

Arun Kumar

15 Feb 2017

As the taxi booking system has been improved drastically in today’s taxi industry, the people are quitting the classic taxi service and moving to taxi-hailing apps in order to book a taxi. The taxi booking software is designed to find a nearby taxi and book it for a ride; also the customers can keep track of taxi details and do online/cash payments. The taxi booking service has reached a very large number of people in urban areas all over the world.