The advent of ride-hailing software and apps has made taxi booking and dispatching easy. It is going great, and businesses across the globe are getting benefited from the ever-evolving, on-demand ride-hailing concept. And now, the industry leaders are on the verge of adopting automation in every process of dispatching and managing. Is it a pressing need for the industry right now? Yes, obviously. Continue reading to know why automation is essential for the taxi industry.