Indhumathi D

Can you imagine a day without your smartphone? When it comes to taxi booking, it has a greater role to play. Booking taxi over the phone call and waving hands on roads for cab do not work anymore in this smart and digitized world.
Taxi business who rely on a traditional way of booking cab cannot withstand in the field as there are a lot more happening across the industry.

Indhumathi D

What makes taxi-hailing business gain popularity is nothing but its convenience and simplicity. However, industry giants have had a few strategies that help them rule the taxi world and explore greater opportunities. Here I have listed some 7 strategies that will definitely work for you if you are into taxi business or have any plan of taking up taxi aggregation.
1.

Indhumathi D

The transportation industry continues to progress at an astounding pace. And with the emergence and continued success of Uber and its adversaries, the taxi industry is full of opportunities. But, the very reason that entices business owners is the very factor that makes them cautious – the competitiveness of the market. Nevertheless, taxi landscape is worth pursuing and here are four tips to start a successful taxi business and keep it running.
1.

Indhumathi D

Complaint management refers to the timely acknowledgment and resolution of the concerns of customers. In efficiently managing your taxi business, complaint management plays a very crucial role which includes being responsive to customer comments so as to prevent future complaints. It may seem to be a time-consuming process but responding to every single complaint is worth the effort.

Arun Kumar

Though the traditional taxi companies were in a conflict with the giant taxi service providers like Uber and Lyft for their revolutionary approach to taxi industry, they have smartly converted the situation to their benefit. The traditional method of taxi hiring has been ineffectual in terms of the availability of taxis, convenience and ease of payment. The taxi operators have thus adopted the e-hailing method using mobile-based applications.