Providing the best-of-the-best support to ensure
smooth technology adoption




Dedicated Support

PaaS $250 / M $500 / M $1200 / M
Support Hours 10 30 80
Billing Billed Annually Billed Annually Monthly

Ticket Support

KB Docs Self Service Portal
OffShore Training
Dedicated CSM
Chat Support Service
Phone Support
Support 12/5 24/5 24/5
Response Time 48 Hrs 24 Hrs 8 Hrs
Emergency Hotline
3rd Party Vendor interaction
Change and Release Mgmt

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